Last updated: 28.09.2025

Dax Love Building Services (trading as Waratah Property Inspections)
(ABN: [Insert ABN])

 

1. Commitment to Privacy

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect personal information when you interact with us, including:

• Details you provide in enquiry forms (e.g. name, email, phone number, address).

• Information you send us via email or phone.

• Technical information such as IP address, browser type, and site usage data collected through cookies and analytics tools.

We do not collect sensitive information unless required by law or with your consent.

3. How We Collect Information

• Directly from you when you fill out a form, send us an email, or contact us by phone.

• Automatically through our website (cookies and analytics).

• Via third-party service providers we use to manage enquiries, communications, and client records.

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide services.

• Manage communications and client records using secure third-party platforms.

• Improve our website and business operations.

• Comply with legal obligations.

We will not sell or rent your information to third parties.

5. Disclosure of Information

We may disclose your personal information to:

• Service providers who assist us with IT, hosting, analytics, and customer management.

• Third-party platforms that may store data securely on servers located in Australia or overseas.

• Regulators or law enforcement if required by law.

We take reasonable steps to ensure third-party providers comply with Australian privacy requirements.

6. Storage & Security

• Personal information is stored securely, both electronically and physically.

• We take reasonable steps to protect your information against misuse, loss, and unauthorised access.

7. Access & Correction

You may request access to, or correction of, your personal information at any time. We will respond in accordance with the APPs.

8. Cookies & Analytics

• Our website may use cookies and analytics tools to monitor site traffic and improve performance.

• You can disable cookies in your browser settings, though this may affect site functionality.

9. Overseas Disclosure

Some third-party service providers we use may store or process data outside Australia. We take reasonable steps to ensure your information remains protected, regardless of location.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information, please contact us via the link in the header of this website.